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India has long been a global hub for information technology (IT) and business process outsourcing (BPO) services. The country’s IT and BPO industry has grown rapidly over the years, contributing significantly to the country’s economy and providing numerous job opportunities. However, with the constantly evolving technology landscape, the demand for certain IT and BPO skills […]

The IT and BPO industry in India is highly competitive, and finding and attracting top talent can be a daunting task. However, with the right approach, it is possible to find and attract top IT and BPO talent in India. In this blog, we will discuss some tips for finding and attracting top IT and

The COVID-19 pandemic has brought significant changes to the way people work, with remote work becoming the norm for many industries, including IT and BPO in India. This shift to remote work has had a significant impact on recruitment in these industries, and in this blog, we will discuss the impact of remote work on

Hiring top IT and BPO talent can be a challenging and time-consuming task for companies. Recruitment agencies can provide a valuable service by sourcing and screening candidates, helping companies to find the right talent for their needs. In this blog, we will discuss the benefits of using a recruitment agency for IT and BPO hiring.

Conducting job interviews is a crucial step in the IT and BPO recruitment process. It allows hiring managers to assess the candidate’s technical and soft skills, cultural fit, and their ability to work in a team. Here are some best practices for conducting IT and BPO job interviews: Define the job requirements: Before conducting the

Creating a Procedure for Dealing with Angry Customers On a regular basis, as a call centre representative, you can encounter irate customers and callers. The way you treat these interactions can either result in a good resolution of their problem or a permanent loss of the customer. To help the call centre agents navigate challenging

Every one of us has a friendship. There are associates, families, coworkers, neighbours, and friends in our lives. However, many of these partnerships are unfulfilling for a significant percentage of us. They are unsatisfactory because they lack real strength, and real strength is a result of a lack of real depth. Unfortunately, we prefer to

India’s call centres are the newest booming industry, attracting thousands of young men and women from across the world. In terms of cost savings (cheap labour) and manpower availability, Indian call centre workers have many advantages over their western counterparts. This article discusses the benefits and drawbacks of working in an Indian call centre. Advantages

The following are the most important benefits of BPO/KPO: The outsourcing market is expected to develop significantly in the coming years, with increasing advantages, as discussed below:- 1.Increasing productivity: BPO allows corporate executives to focus on their main business areas. Executives traditionally spend more time managing data and have less time to formulate plans. BPO

There is a huge number of people looking for new employment articles on the web, and as a person looking for a job, it’s not difficult to go through hours consistently and constantly trying to understand them. It’s an extraordinary method to hesitate, but not a great way on how to get a better job…