JOB DESCRIPTION
Finding, Connecting, Building Success.
Desktop Support Engineer
Roles & Responsibities :
- Ensuring low down time for production desktops.
- Preventive / Corrective maintenance of all the desktops.
- Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
- Responsible for Backups and Restore of critical data according to users request.
- Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
- Ensuring Encryption in all Laptop users for data security, and EFS backup
- Managing and updating Windows patches for Desktops and Laptops.
- UPS Monitoring